Web Design & Development Blog
web companies
Magento as an ECommerce Platform – A Case Study
113 months ago
To date this year, I have inherited several Magento stores to perform web updates on. I thought I’d write a small post on my experience and thoughts in using the system and how that system translates to real world, non technical clients.
As a bit of background, I’m by no means a fully fledged Magento developer in the least. After a few hours of experimenting I managed to get a template based upon my design, up and running.
It’s common knowledge that Magento is touted as the best thing since sliced bread – you constantly see companies selling the (what I call), “Magento experience”. Sales based pitches such as “you’ll never need to upgrade again”, “Magento can do everything out of the box” and “Magento will infinitely scale with your business” are very common from web companies. The latter does not apply to all businesses in my experience. To illustrate, I’ll use the example of a client who came to me in despair at their current web company and Magento based website – I won’t be using any real names.
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Appreciating Your Chosen Web Host
44 months ago
Sometimes, you have small experiences that really make you appreciate your chosen web host. They leave you glad you spent the time doing your homework, testing out their support, features and generally ensuring everything is easy as possible with them. If it isn’t easy, then your job will be made all that much harder, unnecessarily.
I experienced such a feeling last week with a client who wanted to use their own web hosting. I had updated a small website to include a blog and gallery, both updateable by the client. This wouldn’t usually be an issue at all if using my own hosting – simply upload the files, add in my custom htaccess file for some mod rewriting goodness and away we go.
However, the host in question was 1and1.co.uk. Now, I’ve read some absolute horror stories about this company in the past – all such experiences seem very typical of a very large company, with their support teams based offshore.
So, back onto uploading the updated site in question. I had expressed initial concerns about the clients current 1and1 hosting package, noting that they’d most likely need to upgrade with 1and1, even though they were on an intermediate hosting package entitled the “1and1 Standard package”. I had also personally been forced to use their support about a year ago, which was hard work to say the least. Moving forward, I carried on and uploaded the site to 1and1′s servers and then visited site. Instant internal server error 500. Straight away I knew this was the hosting as I had previously given the client a link to a staging area on my preferred web host, that worked flawlessly. I’m aware 1and1 have some restrictive hosting on their basic packages (which seems to be inherant of such a large company, with thousands of customers in my experience), so I immediately headed towards to the .htaccess file (it’s essentially a variation of the HTML5 Bolierplate template with some of my own magic included, nothing out of the ordinary though) and renamed the htaccess file. Whallah – the site loaded, thus isolating the issue straight away. Great, I can inform 1and1 and find out what htaccess directives are allowed, it should be a run of the mill support request for any support department.