Tracking Twitter Performance Using Google Analytics

If you use the ever popular twitter there’s a high chance you’ll be linking to your company webiste or personal blog in your tweets or profile link. As the aim is use twitter as a marketing tool to drive traffic, you can use Google Analytics to track the link you placed the twitter profile – just like an email campiagn or PPC advert

If you use Twitter as a marketing tool to drive traffic to your site then you should treat it in exactly the same way as you would a newsletter, a PPC advert or a banner and track each Tweet’s performance beyond simple click data. How many visits do you get, how long do they stay on your site, how deep do they go, what is the bounce rate like and how much revenue do they generate?

The benefit to ‘tagging’ this link is that Google Analytics will record more than use basic click data – you can record a whole host of advanced user data such as how they navigate your site and length of visit. By default Google will track such links, but traffic from services such as bit.ly will be dumped into the direct traffic area of Google Analytics. The steps to get the latter up and running are quite simple:

1: Go to Google’s URL builder to generate an url . Enter the following information:

Website URL: your website address

Campaign Source: enter a relevant source here to identify your campaign E.g. twitter

Campaign Name: enter a name used to identify the campaign, this is used to identify the campaign in Google Anlytics E.g. twittertracking

2: Click generate URL and something similar to the following will be created: https://www.web-design-talk.co.uk/?utm_source=twitter&utm_medium=social&utm_campaign=twittertrack

3: If posting to twitter you can paste this URL directly in the tweet box, as twitter will automatically shorten this url.

4: After approximately 24 hours data will appear in your analytics account. Simply navigate to Traffic Sources. If you’ve used the same terms to build the url as above you’ll see an entry called ‘twitter / social’. You can also view information by navigating to Traffic Sources > Campaigns where you can click the campiagn name (‘twittertrack’ was used in he example above).